Managed IT services

Minimize costs and impacts on your company due to failure of your information systems.

Responsibility for the IT operation

We provide planned and managed care for IT systems with service level guarantee. We can assume responsibility for running the IT infrastructure and systems, including guarantees, meeting contractually agreed response times. To ensure the above mentioned services, the systems are monitored at our Competence Center with a 24x7 availability. Through proactive monitoring, we intervene even before the critical situation occurs.

Our solution offers
IT Systems and services on 24 hour basis.
Independent monitoring of environment conditions.
Notifications according to individual requirements.
Incident categorization and individual approach based on its importance.
Mobile application.
Customer Center available on 24 hours basis.
Evaluation of the current state according to the agreed rules.
Check and managing the involved subcontractors.
Regular reports and analysis.
  • The monitoring critical IT systems provided as a service by GAMO meets our requirements. GAMO operators respond flexibly to raised incidents and manage them in accordance with ITIL standards.

    Daniel Švarc
    IT manager, Baumit Beteiligungen GmbH
  • Monitoring of more than 1600 WAN nodes across Slovakia. More than 330 payment kiosks in special mode in state and public administration buildings. Coordination of all subcontractors. The only reference tool for tracking and evaluating SLA subcontractors. More than 30,000 solved incidents each year.

    Slovenská Pošta, a.s.
  • Complete outsourcing of IT services. Monitoring critical parts of IT infrastructure. IT consultancy with third parties during negotiations.

    Witzenmann Slovakia, spol. s r.o.
    leading manufacturer of flexible metal elements
  • Providing 24-hours monitoring of devices and systems, regular notifications, system administration and maintenance. Regular daily backups and data recovery readiness.

    MK ILLUMINATION PRODUCTION s.r.o.
    lighting manufacturer

Most modern cloud in Slovakia

Most modern cloud in Slovakia

GAMO Cloud is the first DataCenter in Slovakia that uses the SDDC concept - Software Defined Data Centre. Latest VMware technologies allows us to 100% virtualize network and storage.

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Security and Data Protection

Security and Data Protection

GAMO Cloud meets the strict information security and availability requirements, as well as TIA 942 Standards for Tier 3 reliability level. It is certified according to ISO 27001 and ISO 27018 – personal data protection in the cloud.

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IT specialists and technical support accessibility

IT specialists and technical support accessibility

We are not corporation, for which you are a "small business" or "one of many". Every our customer has guaranteed access to an IT specialist with whom he can communicate in Slovak or English.

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