Technical Support

To all our customers we provide contractual service with failure repairing time by it's requirements. Contractual service includes prophylactic maintenance of the servers, desktops, cabling systems, printers, or other specified equipment, from various supplier and brands.

Technical support department, which we build since the establishment of GAMO, provides following services:

• maintenance provided at customer's site (contractual maintenance, special services, simply repairs. etc.)
• maintenance provided in GAMO by remote administration
• shop maintenance performed in GAMO

Authorized service - based on acquired certifications from leading IT producers we perform maintenance services attainable on whole Slovakia

• HP Authorized Service Delivery Partner
• IBM / Lenovo
• EPSON
• CISCO
• APC
• Manesman Tally

In addition, we are able to repair also peripherals produced by other companies (Canon, Lexmark, Hansol, LG,...).

To ensure quality and effective communication the Technical support department at GAMO operates customers call centre, which coordinate all activities related with technical support and significantly facilitate the first contact with the customer.

Hot-line is created for our customers with direct access to specialised personnel and requested information.

Maintenance services we provide by actual capabilities and with respect to contractual fixed contracts.
Your maintenance requests can be announced

• through phone numbers of GAMO Technical Support administration
  during working days from 7:30 - 15:45
  
  

  Banská Bystrica:	048-4372 800
  Bratislava:	02-4363 7781
  Liptovský Mikuláš:	044-5570 260
  Košice:	055-2813 500
  Žilina:	041-7002 970

• through e-mail: servis@gamo.sk
• through online form here

Your name
Company name
Place of required support
Your requirement
Preferred way of communication	by phone by fax by E-mail